Medical Office Manager/Patient Care CoordinatorWe're seeking a compassionate and detail-oriented Medical Office Manager/Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.ResponsibilitiesGreet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practiceSchedule, confirm, and manage appointments across multiple providers and servicesAnswer phones, respond to inquiries, and provide accurate information about treatments and policiesVerify insurance, process payments, and assist with pre-authorizations or billing questionsMaintain accurate patient records and ensure compliance with HIPAA guidelinesCoordinate pre- and post-procedure instructions with clinical staffServe as a liaison between patients, providers, and medical assistants to optimize the patient experienceSupport the administrative team with additional duties as needed (supply tracking, inventory, data entry)Qualifications1+ year of experience in a medical office or dermatology setting preferredStrong interpersonal and communication skills, both verbal and writtenComfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)Ability to multitask, prioritize, and work under pressure with gracePolished, professional demeanor — hospitality or concierge experience is a plusHigh school diploma required; associate's or bachelor's degree preferredCompensation & BenefitsCompetitive hourly rate ($23–$25/hr based on experience)Health benefits and paid time offCareer development in a boutique, high-touch dermatology environmentExposure to both medical and aesthetic procedures
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